The legal minimum age to check in is 18. Minors must be accompanied by an adult.

Jewel Changi Airport Hotel Pte Limited

You may leave the airport when staying at YOTELAIR Singapore Changi Airport.

Unfortunately, we are unable to store luggage at Mission Control. There is some storage in our cabins, ideal for 1 large suitcase. There is baggage storage available at L1 in Jewel Changi Airport and in all other airport terminals.

Jewel Changi Airport is connected to Terminals 1, 2 & 3 via a skybridge. The closest terminal to Jewel Changi Airport is Terminal 1. For passengers who are coming from Terminal 4, there is a complimentary shuttle service available. The hotel is located on the 4th Floor of Jewel Changi Airport, landside. The nearest lobby to the hotel entrance is Lobby H.

Yotel Limited

We provide super-fast WiFi at our hotels. Its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities.  We will not share your personal information. View our full privacy policy.

YOTEL's UK VAT number is GB108-2725-29.

YOTEL's GDS code is 'YL'. 

We've taken some measures to try to make your stay at YOTEL as safe as possible. Naturalmat supply our mattresses which are organic and made of natural fibre, with hypoallergenic/anti-microbial fill made of coir, lambswool and latex. All our pillows and duvets are made of hypoallergenic fibre. All cleaning products are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitises and kills all kinds of bacteria and germs. The paint used throughout the hotel is ‘Low VOC’, which improves the overall air quality for guests and staff. We are proud to be LEED Certified.

We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes all of our rooms and public spaces. There is at least a $250* fee that will be charged to anyone who violates our non-smoking policy.

*This can be higher at specific hotels

Some of our YOTELs and YOTELAIRs are completely cashless:

• YOTEL Amsterdam
• YOTEL Edinburgh
• YOTEL Geneva Lake
• YOTEL Glasgow
• YOTEL London
• YOTEL Manchester Deansgate
• YOTEL Miami
• YOTEL New York
• YOTEL San Francisco
• YOTEL Porto (going cashless soon)
• YOTELAIR Amsterdam Schiphol Airport
• YOTELAIR London Gatwick Airport
• YOTELAIR Paris Charles de Gaulle Airport
• YOTELPAD Miami
• YOTELPAD Park City

Cash payments can still be used at the remainder of our hotels

YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival. 

Please also check carefully our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.